Author of Hitting Your Stride: Your Work, Your Way. Radio Host of "Work Matters" weekly on Webtalkradio.net. From minimum wage employee to Vice President of $4.4 billion dollar QVC, Nan Russell knows what it takes to survive and thrive. Now she shares her insider information with you.

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	DELIBERATE BLACK HOLE TACTICS by Nan S. Russell - Apr, 2012 After a mutually beneficial business connection, he spontaneously offered, "if you need anything in the future don't hesitate to contact me." He went so far as to name some of the things he'd be happy to be involved in, or help me with, and I made a mental note for future reference. It see...
	Winning at Working--What Basics? by Nan S. Russell - Mar, 2012 The cyclical and now ubiquitously appearing phrase, back to basics, ignites supporters. The reasonableness of returning to previously successful principles, ethics, systems, accountability, approaches, or you-name-it, appears a tantalizing remedy for our individual or collective woes. W...
	WANT MORE BALANCE? by Nan S. Russell - Feb, 2012 Despite efforts on the Wii Fitness balance game, Wii persists in rating me as "unbalanced." And while it's true I'm feeling a bit stressed with a new book coming out in May, and more commitments than common sense dictates, being balanced is a challenge. Work reminds me of that balance g...
	WISHING AND HOPING by Nan S. Russell - Feb, 2012 Years after Disneyland was built, after the completion of Walt Disney World, the story goes that someone went up to Mike Vance, Creative Director for Walt Disney Studios and said, "Isn't it too bad Walt Disney didn't live to see this?" Without pausing, he replied, "But he did see it, that'...
	ABOUT YOUR FUTURE by Nan S. Russell - Dec, 2011 When faced with catching a fly ball, Lucy missed again. "The past got in my eyes," she told Charlie Brown, "I thought I had it, but suddenly I remembered all the others I'd missed." In two decades in management, I've known hundreds of workplace Lucys. People who let their past get in th...
	CHERRY-PICKING by Nan S. Russell - Nov, 2011 Personable and enthusiastic about her work, it took me months to uncover the problem. Calling Cheryl to my office for a quick question, I inquired why the information I needed wasn't in the file. "Oh," responded Cheryl, "I haven't done the filing yet." Thinking she misunderstood what I...
	AS IF THEY WERE YOU by Nan S. Russell - Oct, 2011 "Treat everybody else as if they were you." These words gave me pause. I wonder what it would be like if we each did what this "unknown author" is advocating? Would she still have abandoned her station at the airport fast food restaurant to get a fork and share a pastry with her friend ...
	HOW DOES THAT WORK? by Nan S. Russell - Sep, 2011 How would you respond to this question: "Are you one of the top 10% of performers in your company?" This question posed in a Business Week survey found that overall 90% of surveyed executives, middle managers, and employees from both large and small companies thought they were, indeed, in ...
	Winning at Working - Shades of Gray by Nan S. Russell - Aug, 2011 A paperweight sits on my desk, etched in silver with the message: Life isn't always black and white. It serves as a reminder there are few absolutes at work (or in life). Yet, it would be easier if there were; if good ideas from bad, trustworthy people from non-trustworthy, and right paths...
	BOOSTERS & DRAINERS by Nan S. Russell - Jul, 2011 Like huge anchors on cruise ships, other people can hold you down. Not intentionally, but their negativity impacts you. It's hard to be winning at working when you're anchored in place; hard to see the next great idea and enthusiastically embrace it when you're feeling a sticky heaviness; ...
	Lying on a Nail by Nan S. Russell - Jul, 2011 Once there was a young woman who didn't like her job. Everyday when she came home from work, she told her husband how terrible her day had been, how tiring the work and how unreasonable her boss. "Leave that job," her husband told her. "Oh I will" she said. "But not yet. I have too many...
	Relationship Basics by Nan S. Russell - May, 2011 Since she'd been referred by a good client, I rearranged my schedule to accommodate a phone meeting for what she described as a "pressing decision" about a potential business endeavor I had experience with. The day before our appointment, the call was confirmed and it was verified that she...
	SIMPLE THINGS by Nan S. Russell - Apr, 2011 I still have the email. It's been years since a highly placed corporate boss, who had the reputation and approach that things were never quite good enough, sent it to me. He was long on critique and revisions while short on acknowledgement and appreciation. Anyone else reading his messa...
	Being Present by Nan S. Russell - Mar, 2011 It was a dimly lit restaurant. Still she was dressed in pink, and while I admit it's hard to tell the gender babies, clothing color is a reliable clue. So, it surprised me when the waitress began playing with my granddaughter, asking "How old is he?" Twenty minutes later, that same wait...
	Choosing a Path by Nan S. Russell - Mar, 2011 Reading in the airport while waiting for a flight to Houston, a housekeeper was tidying around me when approached by another facilities employee. After a few minutes of easily overheard chit-chat, she received coaching from her now apparent supervisor. "You know," he said "I'd like you ...
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