Position Summary:
Responsible for the sales process for FCC including managing all broker and general agent relationships. Coordinates the implementation of new accounts and directing ongoing relations and client/employer services; Ability to build and maintain strong relationships with internal and external clients, account managers, sales staff, and client contacts; Must be able to thrive in a fast paced changing environment and make sound business decisions while working under pressure and deadlines; Works with Underwriting to ensure competitive products are filed and approved.

Qualifications:
EDUCATIONAL REQUIREMENTS
Bachelor's Degree

CERTIFICATION & LICENSURE REQUIREMENTS
Insurance Producer NC License Life and Health upon hire.

EXPERIENCE REQUIREMENTS
Four to six years of health insurance sales experience preferably in a managed care organization or a working knowledge of the managed care and insurance within an associated Integrated healthcare delivery system.

ADDITIONAL REQUIREMENTS

• Maintain continuing education for license annualy

SKILLS AND KNOWLEDGE
Customer service and team building skills; Office automation/personal computer skills; Must possess the ability to analyze complex data, think creatively and logically, demonstrate strong interpersonal and presentation skills, and be an effective and persuasive communicator; Analytical and statistical skills.

Essential Functions:

• Coordination and focus on developing product awareness in the employers and members.
• Lead the sales process and work with brokers and General Agents to ensure sales goals are achieved and meet FirstCarolinaCare financial targets.
• Participate in establishing client management and marketing goals.
• Carry out day-to-day client and marketing activities delineated in annual marketing plan, including preparing sales proposals, enrollment of members, educational program presentations and customer service activities.
• Participate in establishing measurable indicators of client and member satisfaction.
• Assist in the development of communication materials, collateral materials and publications.
• Develops and coordinates program to benchmark departmental performance against appropriate regional and national norms, consistent with FirstCarolinaCare philosophy.
• Participate with Underwriting and Finance on development of benefit offerings and other financial aspects of the client activities.
• Plans, directs, and coordinates daily, weekly and ongoing account management activities.
• Assures that activities are in compliance with regulatory statutes and corporate policies.
• Provides consulting assistance to client and feedback to management as necessary to assist client in benefit design issues.
• Assures appropriate educational activities are made available to client businesses.
• Assures compliance with database management requirements of FCC and corporate organization.
• Develops and implements educational programs concerning sales issues relevant to account management.
• Provides analyses and reporting in support of account management process, preparing reports as required by various agencies and FirstCarolinaCare management.