Operations Intern
New York, NY 
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Posted 7 days ago
Job/Internship Description
Operations Intern
Requisition ID 2024-52535 Category Internship Job Location US-NY-New York Property Knickerbocker
Compensation Type
Hourly
Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures-and it's rumored the martini was invented here in the hotel. While historic details like the hotel's gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 300 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel.

Overview

Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments such as HR, Operations, Revenue, Marketing, and F&B. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration!

Responsibilities
    Exposure to the overall operation of Guest Services, Concierge and Uniformed Services, Housekeeping, Laundry, Security, Communications, Reservations.
  • Assisting in the operations area in an attentive, friendly, efficient and courteous manner, providing all guests with quality service.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Opportunity to learn from the best in Rooms Management field and embark on an exciting experiences at Highgate.
Qualifications
  • Currently studying for Bachelor 's degree, Graduate degree or equivalent in Hotel Management or related field.
  • We are looking for individuals who possess a high level of attention to detail and a strong work ethic.
  • Strong communication skills are required.
  • Applicants must also have the ability to multi-task in a fast-paced environment.
  • Demonstrated aptitude for problem solving and problem identification.
  • Proficiency in Excel, Word, and PowerPoint required.

Highgate Hotels and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, age, religion, sex, national origin, disability, genetic information, uniformed services, veteran status, sexual orientation, gender identity and expression or any other legally protected classification. Highgate Hotels will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.

 

Position Summary
Start Date
As soon as possible
Employment Type
Full Time
Period of Employment
Open
Type of Compensation
Paid
College Credits Earned
No
Tuition Assistance
No
Required Student Status
Open
Preferred Majors
Other
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