Vice President, SAS Managed Cloud- Hybrid | Cary, NC

Nice to meet you!

We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

About the job

The Cloud & Information Services (CIS) division of SAS consists of over 1,000 employees responsible for all corporate IT services as well as operating SAS Managed Cloud. CIS is a customer-centric organization dedicated to designing, building and operating world class technical solutions for our internal and external customers. CIS is comprised of departments focused on Enterprise Technologies, Employee Technologies, IaaS, SAS Managed Cloud, Security and Business Operations. These global services are executed locally through the oversight and leadership of Regional Leaders in EMEA and APAC as well as our Pune, India Shared Services Leader. CIS influences SAS's strategic direction and aligns investments in technology and initiative prioritization with our overall corporate strategic direction.

The Vice President, SAS Managed Cloud will report to the Chief Information Officer and lead a global team of professionals worldwide. The role of Vice President, SAS Managed Cloud will be the global service owner for how SAS delivers its manage services portfolio. The managed services portfolio includes hosted managed services as well as remote managed services. The portfolio consists of > 600 customers worldwide and contributes to SAS's annual revenue.

As the global service owner, the Vice President, SAS Managed Cloud will be responsible for our managed services strategic business plan, the product/service offering, service delivery, ongoing lifecycle management, SLA achievement, customer escalations, P&L and much more.

We are searching for a leader with a unique blend of leadership and technical expertise in Cloud technologies as well as business acumen and P&L experience. The ability to build strategic plans, execute on those plans and build trusted business partnerships is critical to the success of the role and will enable continued growth in SAS Managed Cloud revenues.

As a VP, Cloud you will:

Develop the long-term strategic direction, business goals/objectives and execution plan for SAS Managed Cloud.
• Lead the design, implementation, and optimization of cloud architecture, platforms, and services across multiple cloud providers (AWS, Azure, Google)

• Continuously review and improve our service delivery methodology including cost containment as well as service expansion.
• Oversee the day-to-day delivery of SAS Managed Cloud service including sales productivity, delivery velocity, ongoing lifecycle management and continuous security/audit/compliance.
• Partner with Sales Leadership to build programs and a sales engagement model to drive customer adoption.
• Partner with Product and Professional Services Leadership to drive cloud migration initiatives (legacy on-prem install base), including assessing current on-premises systems, developing migration plans, and overseeing execution to ensure minimal disruption and maximum efficiency.
• Partner with Security and Legal to establish and maintain cloud governance frameworks, policies, and procedures to ensure compliance, security, and cost optimization.
• Lead a high-performing cloud services team, providing mentorship, guidance, and support to drive innovation and continuous improvement. Talent development and acquisition is critical to long term success.
• Monitor cloud services performance, capacity, and cost metrics and implement strategies to optimize resource utilization and control costs.
• Handle external customer escalations by working directly with customers and internal partners as needed to resolve problems.
• Establish and maintain strong relationships with business partners and sales leaders across the organization to instill confidence in cloud service delivery and execution.
• Relentless communicate to business partners and C-Suite about operational performance and critical customer escalations.
• Stay abreast of emerging cloud technologies, trends, and best practices, and make recommendations for adoption where appropriate.
• Speak publicly at industry events and corporate shows about SAS Managed Cloud

Required Qualifications:

• Bachelor's degree in a relevant field; MBA or advanced degree preferred.
• Minimum of 15 years of experience in leadership role in information technology and a proven track record of leadership in cloud or managed services.

• Deep technical expertise in cloud computing platforms, services and solutions, with hands-on experience in at least one major cloud provider
• Strong understanding of cloud technologies and their application in enterprise environments.
• Strong understanding of cloud FinOps and the challenges businesses face when moving to the cloud.
• Strong understanding of cloud security, compliance, and governance principles with experience implementing security best practices in a cloud environment.
• Demonstrated ability to develop and execute strategic plans, aligning technology initiatives with business goals and objectives.
• Strategic mindset, with the ability to think critically, analyze data, and make data driven decisions to achieve organizational objectives.
• Exceptional communication and consulting skills required to navigate challenging customer situations and gain support internally for strategic initiatives

Other knowledge, skills, and abilities:

• Exceptional at attracting, hiring, coaching and retaining experienced consulting talent globally.
• Ability to lead change by effectively building commitment and winning support for initiatives.
• Demonstrated experience in influencing teams across functional and geographical areas to accelerate customer success practices.
• Experience in being a trusted and respected leader with a reputation for fairness, dependability and adherence to high ethical standards.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, and customer focus.
• Create and present key customer success metrics to share with the company and executive team, and highlight any points of concern or areas of improvement.
• Experience collaborating with cross functional teams.
• Exceptional communication and presentation skills, both oral and written to a variety of audiences ranging from individual contributors to C-Suite

Who we are looking for:

• A leader of strong intellect and personal presence who inspires confidence in people at all levels through commitment, impeccable ethics, and integrity.
• A self-directed individual, able to spearhead initiatives, fill information gaps, translate plans into specific actions across a team and execute with urgency.
• An individual who demonstrates a high degree of leadership and independent negotiation and decision-making skills.
• An excellent listener who absorbs and respects the opinions of others but is decisive and able to influence.
• A collaborative leader who empowers others; one who is accountable and in turn, holds others accountable.
• A change agent - leading the team to the desired state through understanding.
• A coach and developer of people who approaches tasks with a growth mindset.

World-class benefits

Highlights include...

• Comprehensive medical, prescription, dental and vision plans.
• Medical plan options include...
  • PPO with low annual deductible and copays.
  • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
• Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
• An industry-leading 401k plan.
• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
• Volunteer Time Off, parental leave and unlimited paid sick days.
• Generous childcare benefits for all full-time employees

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Additional Information

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

Diverse and Inclusive

At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it's essential to who we are. To put it plainly: you are welcome here.

Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

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